ZEN BANGKOK is a property marketing and lead-generation service. We advertise residential properties in Bangkok and introduce prospective tenants and buyers to the property owner, developer, property company, or real-estate professional responsible for that property.
We are not the landlord, seller, or property manager for the properties advertised on this site, and this policy should be read together with our Business Information page, which explains our role in more detail.
We collect information you choose to give us when you contact us about a property, such as through WhatsApp, LINE, email, a booking form, or a phone call. This typically includes your name, phone number, messaging app details, the properties you're interested in, and anything else you tell us about your search.
Our website does not use tracking cookies or advertising pixels of our own. Where we run ads on third-party platforms such as Meta or TikTok, those platforms may collect data under their own privacy policies when you interact with an ad; we don't control that data.
We use the information you give us to:
We do not sell your personal information, and we do not use it for purposes unrelated to helping you find a property.
Because our role is to connect you with the relevant property owner, developer, property company, or real-estate professional, we share the details of your inquiry — such as your name and contact information — with the party responsible for the property you're asking about, so they can follow up with you directly.
Once that introduction is made, the property professional handles the transaction directly with you, and their own use of your information is governed by their own practices, not this policy. We encourage you to ask them directly if you have questions about how they'll use your information.
We keep your inquiry information for as long as reasonably useful for following up on your property search, and to keep records of past conversations. If you'd like us to delete your information, contact us using the details below and we'll action that request.
Under Thailand's Personal Data Protection Act (PDPA), you have the right to ask us what personal information we hold about you, to request that we correct or delete it, and to withdraw your consent to us contacting you. To exercise any of these rights, message us on LINE or WhatsApp, or use the contact details below.
We take reasonable steps to protect the information you share with us, including using reputable messaging platforms (WhatsApp, LINE) and standard website hosting security. No method of transmission or storage is completely secure, and we can't guarantee absolute security.
Our website may link to third-party sites, such as Google Maps or property developers' own pages. We aren't responsible for the privacy practices of those sites, and we encourage you to review their policies separately.
We may update this policy from time to time as our services change. The effective date at the top of this page reflects the most recent update.
If you have questions about this policy or how your information is used, message us directly on LINE or WhatsApp, or reach us using the contact details on our Business Information page.